Refund & cancellation policy

We will issue a 100% refund if The Credit Sweepers LLC fails to assist you with preparing your documents for mailing. This is the sole circumstance in which a refund is available.

Except for the specific failure described above, all payments are final and non-refundable. No refund is available because a bureau, creditor, furnisher, debt collector, lender, or other third party does not take the action you hoped for.

Refunds are also unavailable for score changes, funding decisions, processing timelines, a change in your goals or circumstances, failure to provide complete or truthful information, failure to submit requested documents, or a decision not to continue after consulting work has begun.

You may ask us to stop future consulting work by contacting us. Cancellation ends future assistance but does not create a refund right, except when our 100% refund commitment above applies. Any rights that cannot legally be waived remain available to you.

Contact us with your name, purchase details, and a description of the mailing assistance you believe was not provided. We will review the request against this policy and respond using the contact information associated with your file.

Before starting an online file, you must confirm that you have read and agree to this policy, our Terms of Service, and our Privacy Policy.